Your brand makes the repair promise.
We make sure it’s kept.
Aithertech is the AI-enabled repair infrastructure behind some of India's most trusted electronics brands.
Fully authorised •
40-70 engineers •
2-day field SLA •
ISO 9000 •
Fully auditable •
Fully authorised • 40-70 engineers • 2-day field SLA • ISO 9000 • Fully auditable •
THE PROBLEMThe repair industry is built on informal operators. And brands are paying for it.
When a customer calls with a repair issue, your brand's reputation is on the line. Not the repair shop's. Yours.
Most brands handle this through a patchwork of small, family-run operators — no formal SLA, no authorisation, no audit trail. A mishandled repair, a lost unit, a missed deadline, and your customer remembers who sent them.
The result: inconsistent service, voided warranties, and brand damage that no marketing budget can fix.
THE SOLUTIONAuthorised. Structured. Accountable.
Aithertech is a professionally managed, AI-enabled repair operation built to serve India's leading electronics brands at scale.
Not a walk-in repair shop. No one-off jobs. We partner with brands — taking on their repair pipeline, operating under their SLA, and delivering results their customers can trust and their operations teams can measure.
Your customer never sees Aithertech. They see your brand, working exactly as promised. That's the point.
Fully authorised
Earned, not declared. Through sustained KPI performance, and ongoing quality review against the standards of global electronics leaders.
40-70 engineers
Trained, managed, and deployed under formal process. Field repairers or in the service centre. Two delivery models, one accountable partner.
2-day field SLA
Maximum turnaround for on-site repairs. 7-day factory turnaround. 90-day repair warranty. Every job tracked from open to close.
Fully automated
Every job, every part, every repair step tracked in real time through our AI-enabled platform. No manual handoffs. No gaps. A complete audit trail your informal repair network can’t provide.
The brands that trust us don't advertise it. That's the model.
We operate behind your brand, not alongside it. Your customers never see Aithertech — only that their brand showed up on time and fixed the problem.
Brands don't extend a partner's service territory unless performance is beyond question. 40–70 engineers per centre, ISO 9000 methodology, every job digitally tracked and auditable in real time.
Repair Warranty
Combined experience
50+ years
90 day
Every repair is a product that didn't go to landfill.
Every product we repair is one that didn't go to landfill — a resource that didn't need to be extracted, a unit of CO₂ that wasn't emitted. Not as a side effect. As the output.
India generated over 1.6 million tonnes of e-waste in 2021–22. Less than a third was formally processed.
For brands with BRSR reporting obligations, a repair partnership generates three auditable metrics: units reclaimed, CO₂ avoided, and product lifecycle extended.
Our audit trail makes all of it trackable. Your BRSR filing makes all of it count.
200kg
CO₂ avoided per washing machine repair
250kg
CO₂ avoided per refrigerator repair
Figures from lifecycle assessment research across comparable appliances — not internal estimates.
50kg
CO₂ saved per STB / Modem / Router
300kg
CO₂ saved per
PC / Laptop
How it works
We operate whichever way your repair pipeline requires — field repair or service centres. Either way: fully tracked, fully auditable, fully on-brand.
Field Repair
Your customer logs a repair request.
We receive it instantly via API/CRM.
Your customer gets a callback within 30 minutes to book a visit.
A certified engineer arrives and completes the repair within 2 days.
90-day warranty for parts and service.
Every metric tracked. Anomalies flagged before they become issues.
Service Centre
You send the product to our service centre.
Received, cleaned and logged within 24 hours.
Repair completed with certified parts
Soak tested — run under load to verify no latent faults before dispatch.
Full quality check to brand standard.
Returned within seven days. 90-day warranty on all repairs.
Full documentation if not repairable.
Built by people who’ve done this before.
Aithertech was founded by three industry veterans with over 50 years of combined experience in consumer electronics service delivery. Our facilities follow ISO 9000, Lean, Six Sigma, 5S, and Kaizen methodology. We are MSME registered and DPIIT-recognised.
We are expanding from Ahmedabad to Surat, Rajkot, and Vadodara — and into Hyderabad, Bangalore, and Pune.
The infrastructure scales. The standard doesn't.